Memory Care Director (LPN)

Lead with Heart. Inspire Meaningful Moments. Make Every Day Matter.

Watercrest Senior Living Group is looking for a passionate, compassionate, and energetic Memory Care Director to join our servant leadership team at Watercrest Winter Park!

Do you believe that every senior deserves to live a life filled with purpose, dignity, connection, and joy? Are you passionate about creating meaningful experiences for individuals living with Alzheimer's and dementia? Do you have the leadership skills to inspire, develop, and empower a team to deliver exceptional resident experiences?

If so, we invite you to discover what makes Watercrest a special place to grow your career!

At Watercrest, we believe senior living is more than providing care. It is about creating meaningful connections, celebrating individuality, and making a difference in the lives of our residents, their families, and our associates. We are seeking a dedicated leader who understands the importance of personalized Memory Care and is committed to creating an environment where residents feel welcomed, valued, and celebrated every day.

PICTURE YOURSELF MAKING A DIFFERENCE!

As the Memory Care Director, you will be a champion of resident care, engagement, individualized programming, and exceptional Memory Care experiences.

You will lead the development and execution of meaningful programs designed to enrich residents' lives, encourage independence, promote individuality, and nurture the spirit of each person. Through personalized activities, community outings, special celebrations, family involvement, and meaningful connections, you will help create an environment where every resident has opportunities to experience joy and purpose.

You will also serve as an important leader and mentor to the Memory Care team, ensuring associates have the training, resources, and encouragement needed to deliver exceptional service.

This is an opportunity for a leader who understands that the smallest moments can make the biggest difference!

WHAT YOU WILL DO – ESSENTIAL JOB RESPONSIBILITIES

SERVANT LEADERSHIP & TEAM DEVELOPMENT

• Lead by example through Watercrest's servant leadership philosophy and Principles of Service.

• Provide supervision, coaching, training, and ongoing development to Memory Care programming and care team associates.

• Participate in recruitment, interviewing, selection, onboarding, and orientation of new associates.

• Conduct training classes, on-the-job training, and ongoing educational opportunities.

• Encourage teamwork, accountability, engagement, and collaboration throughout the community.

• Create a positive department culture where associates feel supported, appreciated, and empowered to succeed.

RESIDENT ENGAGEMENT & PROGRAM DEVELOPMENT

• Develop, coordinate, and oversee daily, weekly, monthly, and quarterly Memory Care programs.

• Create engaging experiences that reflect residents' individual interests, abilities, backgrounds, and life experiences.

• Maintain and regularly review resident Personal Life Silhouette forms to ensure programming is individualized and meaningful.

• Plan and coordinate community outings and resident transportation.

• Organize celebrations recognizing birthdays, anniversaries, personal accomplishments, holidays, and special occasions.

• Develop opportunities for residents to maintain independence, build relationships, and participate in meaningful activities.

• Maintain current knowledge of Alzheimer's disease, dementia care, and best practices in Memory Care programming.

• Ensure equipment, materials, and supplies are available to support successful programming.

FAMILY, COMMUNITY & VOLUNTEER ENGAGEMENT

• Build meaningful relationships with residents, families, volunteers, and community partners.

• Organize and participate in quarterly Family Nights and special community events.

• Develop and maintain a volunteer program that enhances resident engagement.

• Encourage associates throughout the community to participate in Memory Care activities and special events.

• Establish relationships with outside vendors and organizations that support resident programs.

• Participate in community marketing initiatives, including tours and interactions with prospective residents and families.

• Help families understand the value of individualized Memory Care programming and the experiences available to their loved ones.

RESIDENT WELLNESS & QUALITY ASSURANCE

• Communicate observed resident care needs and changes in condition promptly to the Resident Wellness Director.

• Partner with the Resident Wellness Director and care team to support resident well-being.

• Support neighborhood quality assurance initiatives and ensure compliance with company policies and regulatory requirements.

• Maintain clean, safe, and welcoming resident rooms and common areas.

• Ensure proper use of department equipment and supplies while maintaining established safety standards.

• Under the supervision of the Resident Wellness Director, perform medication-related responsibilities as assigned and in accordance with licensure, applicable regulations, and company policies.

• Respond promptly and professionally to requests from residents, families, visitors, and associates.

• Ensure compliance with applicable federal, state, and local regulations, including company policies and procedures.

• Understand and be prepared to implement the community emergency response program.

DEPARTMENT OPERATIONS & ADMINISTRATION

• Develop, monitor, and manage the Memory Care department budget and expenses.

• Maintain appropriate inventory of supplies and equipment.

• Ensure department programming and operations meet established company standards.

• Oversee documentation, quality assurance processes, and required departmental records.

• Exercise sound independent judgment and decision-making while maintaining communication with community leadership.

WHAT YOU WILL NEED TO BE SUCCESSFUL

Education & Licensure

• Associate's Degree or equivalent combination of education and training.

• Bachelor's Degree preferred.

• Current, active LPN license required.

Experience

• Minimum of one year of senior living experience, preferably in a Memory Care environment.

• Minimum of two years of supervisory, management, or leadership experience.

• Experience leading, coaching, and developing a team.

• Knowledge of Alzheimer's disease and dementia care practices preferred.

Knowledge, Skills & Abilities

• A genuine passion for serving seniors and supporting individuals living with Alzheimer's and dementia.

• Excellent verbal and written communication skills.

• Ability to communicate warmly and professionally with residents, families, associates, vendors, and community partners.

• Strong organizational, planning, and time-management skills.

• Ability to manage departmental budgets and expenses.

• Confidence in making independent decisions and solving challenges.

• Ability to inspire teamwork, encourage associate engagement, and create a positive work environment.

• Knowledge of applicable Fair Housing Act (FHA) and Americans with Disabilities Act (ADA) guidelines.

Apply to join our team of servant leaders today!

• THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders.

• We’ve achieved GREAT PLACE TO WORK status NINE YEARS IN A ROW.  

• CAREER DEVELOPMENT. We reward our associates’ outstanding work and assist with career development to help fulfill their dreams!

• Faith Driven and Mission-Centered. Our mission “To Welcome, To Care, To Serve” derives from four primary points of view (Purpose, Passion, Platform, and Potential) which inspire our associates to recognize and celebrate one another’s God-given gifts through service.

• Full Benefits Package & On-Demand Pay available!: This opportunity includes a full benefits package (including medical, dental, and vision insurance, 401(k) with matching, tuition reimbursement, etc, as well as on-demand pay in between paychecks!