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JOB DETAILS

Case Management Specialist

CompanyInova
LocationFalls Church
Work ModeOn Site
PostedNovember 14, 2026
About The Company
We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider. With expertise and compassion, we partner with our patients to help them stay healthy. We treat illness, heal injury and look at a patient’s whole health to help them flourish. Through our expansive network of hospitals, primary and specialty care practices, emergency and urgent care centers, and outpatient services, Inova provides care for more than 1 million unique patients every year. Total patient visits exceed 4 million annually, demonstrating our ability to deliver the best clinical care and ensuring a seamless experience for all who rely on us for their healthcare needs. Consistently ranked and recognized as a national healthcare leader in safety, quality and patient experience, Inova’s world-class care is made possible by the strength and breadth of our network, our 26,000 team members, our technology and our innovation. In 2025, Inova was named the Health System of the Year by Press Ganey, a national leader in healthcare experience, recognizing our excellence in patient care, team member engagement, and commitment to continuous improvement. Inova is home to Northern Virginia’s only Level 1 Trauma Center and Level 4 Neonatal Intensive Care Unit and provides high-quality healthcare to each person in every community we are privileged to serve – regardless of ability to pay – every day of their life. More information about Inova can be found at www.inova.org.
About the Role

Inova 8100- Fairfax East is looking for a dedicated Case Management Specialist to join the team. This role will be PRN Monday-Friday with rotating weekends and holidays.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.  

Featured Benefits:

  • Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
  • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.

 

Case Management Specialist Job Responsibilities: 

  • Conducts timely arrangements of services to meet customer requirements.
     
  • Addresses and solves provider and payor issues quickly with support from Case Management staff and performs other duties as assigned.
     
  • Distributes and documents delivery of mandated Observation and Medicare IMM/HINN letters as directed.
     
  • Communicates financial and clinical information to clinicians, patients, families, care team members and external customers.
     
  • Documents clinical and financial patient information in order to assist with discharge, planning and access to continuing care services.
     
  • Communicates with payor and documents detailed instructions on billing, authorization and utilization of services.

 

Case Management Specialist Job Responsibilities:

Minimum Requirements: High School or GED

2 Years Relevant Experience


We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare. 

Inova Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.

Key Skills
Case managementClinical documentationFinancial documentationPatient communicationDischarge planningBillingAuthorizationUtilization reviewHealthcare safetyPatient experience
Categories
HealthcareAdministrativeSocial Services
Benefits
Retirement matchingMental health supportMental health coachingTherapy sessions
Job Information
📋Core Responsibilities
The Case Management Specialist coordinates services to meet customer requirements and manages clinical and financial documentation for patient discharge and care access. They also communicate effectively with clinicians, patients, families, and payors regarding billing, authorization, and utilization of services.
📋Job Type
part time
💰Salary Range
$21 - $35
📊Experience Level
0-2
💼Company Size
14791
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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