JOB DETAILS
Client Account Specialist
CompanyUnknown
LocationDallas
Work ModeOn Site
PostedSeptember 10, 2026
About The Company
No description available for this Company.
About the Role
We're hiring a Client Account Specialist to own billing accuracy and the client experience around it — making sure every property manager on our platform gets clear, correct, on-time billing.
What You'll Do
Billing & client support
Act as the primary billing contact for property managers.
Update our Insurance Operating System (IOS) to reflect client requests and changes.
Accuracy & revenue
Keep billing structures in the IOS accurate.
Spot revenue-flow improvements and work with engineering to ship them.
Build dashboards that show leadership how billing is performing.
Process & enablement
Create training videos and tools to improve the client billing experience.
Write playbooks for billing support, validation, and troubleshooting.
Standardize processes to prevent workflow breakdowns.
What We're Looking For
Sharp attention to detail and a strong instinct for data integrity.
Can explain technical and billing issues clearly to non-technical people.
Proactive, organized, and takes ownership.
Comfortable in-person, 5 days/week, in a fast-paced startup.
Compensation & Growth
Performance bonuses tied to billing accuracy, CSAT/NPS, and revenue KPIs.
Fast-tracked salary growth for strong performers.
What You'll Do
Billing & client support
Act as the primary billing contact for property managers.
Update our Insurance Operating System (IOS) to reflect client requests and changes.
Accuracy & revenue
Keep billing structures in the IOS accurate.
Spot revenue-flow improvements and work with engineering to ship them.
Build dashboards that show leadership how billing is performing.
Process & enablement
Create training videos and tools to improve the client billing experience.
Write playbooks for billing support, validation, and troubleshooting.
Standardize processes to prevent workflow breakdowns.
What We're Looking For
Sharp attention to detail and a strong instinct for data integrity.
Can explain technical and billing issues clearly to non-technical people.
Proactive, organized, and takes ownership.
Comfortable in-person, 5 days/week, in a fast-paced startup.
Compensation & Growth
Performance bonuses tied to billing accuracy, CSAT/NPS, and revenue KPIs.
Fast-tracked salary growth for strong performers.
Key Skills
BillingClient SupportData IntegrityProcess ImprovementCommunicationDashboards
Categories
FinanceCustomer SupportOperations
Job Information
📋Core Responsibilities
Own billing accuracy and client experience, acting as the primary billing contact for property managers, maintaining billing structures in the Insurance Operating System, building performance dashboards, creating training materials, and standardizing processes.
📋Job Type
full time
💰Salary Range
$65,000 - $85,000
📊Experience Level
Not specified
💼Company Size
Not specified
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
Not specified
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