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JOB DETAILS

Client Account Specialist

CompanyCorgi
LocationDallas
Work ModeOn Site
PostedSeptember 10, 2026
About The Company

No description available for this Company.

About the Role
We're hiring a Client Account Specialist to own billing accuracy and the client experience around it — making sure every property manager on our platform gets clear, correct, on-time billing.
What You'll Do
Billing & client support

Act as the primary billing contact for property managers.
Update our Insurance Operating System (IOS) to reflect client requests and changes.

Accuracy & revenue

Keep billing structures in the IOS accurate.
Spot revenue-flow improvements and work with engineering to ship them.
Build dashboards that show leadership how billing is performing.

Process & enablement

Create training videos and tools to improve the client billing experience.
Write playbooks for billing support, validation, and troubleshooting.
Standardize processes to prevent workflow breakdowns.

What We're Looking For

Sharp attention to detail and a strong instinct for data integrity.
Can explain technical and billing issues clearly to non-technical people.
Proactive, organized, and takes ownership.
Comfortable in-person, 5 days/week, in a fast-paced startup.

Compensation & Growth

Performance bonuses tied to billing accuracy, CSAT/NPS, and revenue KPIs.
Fast-tracked salary growth for strong performers.
Key Skills
Billing SupportData IntegrityClient Relationship ManagementDashboard ReportingProcess Documentation
Categories
FinanceCustomer SupportOperations
Benefits
Performance bonuses
Job Information
📋Core Responsibilities
Own billing accuracy and the client billing experience for property managers, acting as the primary billing contact and keeping billing structures accurate in the Insurance Operating System. Build billing performance dashboards, identify revenue-flow improvements with engineering, and create playbooks and training materials to standardize support processes.
📋Job Type
full time
💰Salary Range
$65,000 - $85,000
📊Experience Level
Not specified
💼Company Size
Not specified
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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