Sr Manager, Supply Chain and Operations

About Tsecond

Tsecond is a global deep-tech company headquartered in Silicon Valley, building next-generation data and edge AI infrastructure across enterprise, defense, and industrial sectors. Our platforms bridge the physical and digital worlds, enabling faster, smarter, and more secure decisions through powerful AI and data integration technologies. From our headquarters in the United States, we partner with enterprise and government customers to bring these innovations to market.

Role Overview

As Senior Manager, Supply Chain & Operations, you will own the end-to-end operational chain — from procurement and manufacturing coordination through warehousing, fulfillment, and field delivery — across Tsecond's US and India operations. This is a role for someone who can build logistics infrastructure where little exists today, manage the complexity of shipping ruggedized hardware across international boundaries, and bring operational discipline to a company that is scaling faster than its current systems can support.

Key Responsibilities
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Supply Chain & Procurement: Own vendor sourcing, procurement, and supplier relationship management for hardware components and finished goods across US and India. Negotiate contracts, pricing, and SLAs with manufacturing partners, component suppliers, and logistics providers. Build and maintain a demand planning process tied to sales pipeline and forecasting data from the CRM.
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Fulfillment & Logistics: Own the full order-to-delivery cycle — from order confirmation through shipping, customs clearance, and final delivery to customer sites. Manage warehousing, inventory, and distribution operations across both geographies. Ensure all shipments comply with applicable export controls (ITAR/EAR), customs regulations, and destination-country import requirements. Coordinate international freight between US and India entities, including documentation, duty optimization, and carrier management.
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Operations & Process Design: Design and implement scalable operational processes, SOPs, and internal controls for a company transitioning from founder-led execution to repeatable systems. Stand up and manage operational tooling - inventory management, order tracking, and logistics coordination systems. Define and own operational KPIs including fulfillment cycle time, on-time delivery rate, inventory accuracy, and cost-per-shipment.
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Cross-Functional Coordination: Partner with Sales Ops on order processing, deal-to-fulfillment handoff, and delivery scheduling aligned with customer commitments. Work with Finance on landed cost tracking, purchase order management, and inventory valuation. Coordinate with Engineering and Product on hardware readiness, configuration requirements, and product availability timelines. Align with the India entity on manufacturing schedules, local procurement, and inbound/outbound logistics.
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Risk & Compliance: Develop risk mitigation strategies for supply chain disruptions, single-source dependencies, and lead time variability. Ensure compliance with all applicable regulations governing the movement of defense-adjacent and export-controlled hardware.

Required Qualifications
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8+ years in operations, logistics, or supply chain roles, with leadership experience
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Proven track record managing logistics and fulfillment at scale
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Strong vendor management and negotiation skills
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Experience building operational processes and systems in a growing organization
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Solid understanding of relevant shipping, export, and regulatory requirements
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Excellent written and spoken English
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Bachelor's degree in Operations, Supply Chain management, or a related field, or equivalent experience
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Hands-on experience with international logistics including customs, freight forwarding, and cross-border compliance
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Experience with operational tooling — ERP, inventory management, or order management systems

Preferred Qualifications
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Experience in hardware, electronics, or technology logistics
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Experience supporting government, ITAR/EAR export controls or defense-sector shipping and export compliance
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Advanced degree in Operations, Supply Chain, or Business

Why Join Tsecond?
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Be part of a fast-growing global organization at the forefront of storage and defense solutions.
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Opportunity to work with cutting-edge technologies in AI, big data, and mission-critical infrastructure.
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Exposure to global clients and Government organizations.
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Strong culture of innovation, collaboration, and growth across the Tsecond Group (India, US, and global).

How to Apply via Email

Email your resume and a brief cover letter to careers@tsecond.ai with the subject line: Application – Sr Manager, Operations & Logistics – San Jose – [Your Name]

EQUAL OPPORTUNITY & COMPLIANCE

Tsecond is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

This role may require access to information subject to U.S. export control regulations (ITAR/EAR). Candidates must be a U.S. person (U.S. citizen, U.S. national, lawful permanent resident, or protected individual as defined by 8 U.S.C. 1324b(a)(3)) or otherwise eligible to access export-controlled technical data.